MediConnect Appointment Platform

Project Overview

MediConnect centralizes multi‑clinic scheduling, synchronizing provider availability, room resources, and patient preferences in real time while reducing no‑shows through automated engagement.

Objective

Unify fragmented booking channels; deliver HIPAA‑compliant data exchange; cut average wait time by 18%; integrate with existing EHR without intrusive workflow changes.

Challenges

1. Complex calendar conflict resolution across specialties and equipment
2. Ensuring PHI encryption at rest and in transit with minimal latency overhead
3. Building pluggable EHR adapters for heterogeneous legacy systems
4. Reducing SMS + email reminder cost while increasing confirmation rates